Questions
about returns or exchanges? Click here
What
kinds of dyes are used in your products?
The dyes used in our products are non toxic
and AZO free. The dyes in our products meet European standards, which are
higher, than US standards (European Commission directive 76/769EEC). This means
that our products are free from formaldehyde and other harmful chemicals.
Are there chemicals used in the sizing of your
products?
Our products are sized with natural starches from
plants.
Is the bamboo or silk used in your clothing
certified organic?
The bamboo crops used to make our
clothing and bedding are certified organic by the Organic Crop
Improvement Association International (OCIA). To see the certificate, click here..
There are no organic certifications for silk.
Are your products safe for the chemically
sensitive?
Many chemically sensitive people have used our
products. DreamSacks are helpful for those with allergies or chemical
sensitivities travel with comfort.
How durable are our fibers
Silk and
viscose from bamboo are incredibly strong
fibers. To maintain the integrity and strength, these fibers need to be properly
laundered. Heat is hard on silk and other natural fibers, so please do not over
dry.
See the Care instructions
of the individual DreamSack product.
I am 6’4’’ tall. Will I fit in a Dreamsack?
Yes. All models of the DreamSacks are 7’9’’ long-
6”4’ long from the shoulders down. DreamSacks come in four different widths:
34”, 42”, 68” and 84”.
What is the size of Dreamsack when they are
packed in the sack?
Single size DreamSacks fold up to the size of
a pair of socks and weigh under a pound. The double size DreamSacks are a bit
bulkier than a pair of socks and still weigh under a pound.
Is there a place for my pillow in the
Dreamsack?
Yes the DreamSacks all have a pocket you can
slide your pillow into.
How deep are your fitted sheets?
Our fitted sheets all have a 15" pocket
with universal elastic to fit a wide range of mattresses.
I am interested in initiating a wholesale
account for my retail store, how do I go about doing this?
For all wholesale inquiries
we ask that you contact us directly via phone 800.670.7661 or by email info@dreamsack.com to discuss the
requirements of setting up a wholesale account.
Do you make custom products?
We can customize a product if
the quantity is large – 200 pieces or more.
How does the sizing work on your men’s
clothing?
The men’s pants are based
on waist size – keep in mind most of men’s items have an elastic waistband. The
men’s shirts are sized S-2XL – sizes are similar to a men’s cotton t-shirt
(bamboo fiber has a small amount of lycra for stretch).
Where are your products made?
At
this time, all of our products are made in China. We visit the factories twice a year and have developed a
relationship with the factories and workers.
We have developed strong relationships with those factories aligned with
our vision to provide nurturing natural products while consciously caring for
people and the environment.
How
do I know that your website is secure?
Click on the site seal below to verify our up-to-date Security Certificate.
What is the thread count of your silk sheets?
Silk is measured in Momme
(pronounced mummy) weight. The higher the momme, the heavier the weight. The
width of a single silk filament is so fine that there are thousands of threads
per square inch. Often five to eight filaments are twisted together to make
silk threads thicker and stronger. So using a weight measurement is far more
accurate than measuring by thread count.
Our bamboo sheets are 250-thread count.
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